Terms and Conditions

Appointments

Appointments can be made either via Booksy or by calling the salon directly. All appointments are offered on a first come first served basis.

Your health and wellbeing is our primary concern, therefore if you are currently pregnant, have any allergens, have a heart disorder, have a diagnosed medical condition or are taking any prescribed drugs, please let us know in advance.

Some treatments require a patch test 48 hours before first time appointments and clients will be notified of this at the time of booking.

Deposits

We reserve the right to request a deposit in order to secure an appointment. Any changes to the appointment must be made in accordance with the Cancellations Policy.

Cancellation Policy

Any cancellations or changes to an appointment with less than 48 hours’ notice will incur a 50% charge to your next visit. A ‘No Show’ for a confirmed appointment will incur a 100% charge and no further appointments will be booked without a 50% deposit being collected first. All clients are required to add a card to their Booksy account. This will not be charged unless there are missed or cancelled appointments as stated above.

Gift Vouchers

Available for treatments and products, are non-refundable and must be produced at the time of your treatment.

Prices

Our prices are subject to change without notice.

Refunds and Exchanges

Products must be returned unused, unopened with their seal intact and in the same condition as they were originally purchased from Beauty by Anja. We will not accept for exchange or refund any item which has been used or is not in the exact condition in which it was purchased from us. This does not affect your statutory rights.